FAQ:

Are the Aion Gold transferred automatically?

No, after order placed, please contact us by live chat, one operator there will arrange a trade with you in game. We will then trade the Aion Gold to your character in game.

What forms of payment do you accept?

We use PayPal for payment processing, and accept all PayPal payment types, including e-Check.

How long does the delivery take?

It will take 10-30 minutes generally according to different purchase amounts. It will take at most 36 hours to deliver if your order a large amount and we may give you some discounts. If we still cannot deliver in 36 hours, we will give you some discount for your waiting. Please see the details in each game introduction.

How does the process of the trading do?

After you paid, please contact us in our chat room, we will deliver the currency as soon as possible after we verified your order.

I don't have a PayPal account. Can I still use Myaions?

Yes! You can pay using a credit card even if you do not have a PayPal account! At the bottom of the PayPal payment screen you will see an area that says 'Don't have a PayPal Account?' Follow the link and you will be able to enter your credit card information without creating a PayPal account!

What if I don't receive my Aion Gold?

Check your PayPal account to see whether your payment was processed as an e-Check. If you paid by e-Check, you will not receive your credits until the e-Check has cleared, approximately 5 business days. If you did not intend to pay by e-Check, just contact us by live chat and we will be happy to refund it for you.

Got any other problems?

Please contact us to have instant helping by live chat or MSN.